CONNECT WITH CUSTOMERS EASILY
Simplify Customer Communication with our All-in-One Inbox
Simplify Customer Communication with Conversations: Our All-in-One Inbox ensures that you don't have to deal with overflowing inboxes or switch between multiple tools. Collaborate with your colleagues and chatbot more easily and streamline your customer service flow.
Build comprehensive Customer Profiles
Improve Customer Service with Watermelon's Profile Feature: Quickly compile a detailed customer profile with their history and preferences for more personalized, effective customer service.
Keep Your Team Informed
Easily add notes to your customer profiles to keep track of important information and keep your team in the loop. This helps you to better understand your customers and provide personalized, effective customer service.
Organize Customer Information
Quickly add tags to your customer profiles to find specific customers and track important information. This feature is also useful for generating statistics and improving your overall customer service strategy.
Track Customer History
View historic conversations to get a better understanding of what was discussed in the past and improve your customer service.
UNIFY YOUR INBOXES
Centralize Your Customer Communication
Our All-in-One Inbox ensures that you don't have to switch between multiple tools or deal with overflowing inboxes. Instead, you can easily view and respond to chats from all of your channels in one convenient overview.
EFFICIENT CHAT MANAGEMENT
Filter Chats for Faster Responses
With our chat filtering feature, you can quickly and easily find the chats you need to respond to by channel, agent, chatbot, assigned or unassigned. This helps you to respond to the right customers faster and improve your overall customer service.
A Life-Changing Experience
I’m immensely grateful for the incredible journey I’ve had recently. The level of dedication and professionalism I experienced was truly exceptional. The positive impact on my life has been remarkable. I highly recommend Brixbull for anyone seeking a meaningful transformation. Thank you for making such a difference!
I am thrilled with the outstanding digital marketing services provided by BrixBull! Their team is incredibly knowledgeable and dedicated to helping businesses succeed online. From strategic social media campaigns to effective SEO strategies, BrixBull has significantly boosted our online presence and engagement. I highly recommend their services to anyone looking for results-driven digital marketing.
Working with BrixBull has been a game-changer for my business. Their team is incredibly knowledgeable and dedicated to helping businesses succeed online. From strategic social media campaigns to effective SEO strategies, BrixBull has significantly boosted our online presence and engagement. I highly recommend their services to anyone looking for results-driven digital marketing.
BrixBull Digital Marketing Company has exceeded our expectations. Their innovative approach to online marketing and commitment to delivering measurable results have made a significant impact on our business. The team at BrixBull is not only professional but also personable, making the entire collaboration a pleasure. Thanks to BrixBull, our brand is now reaching new heights in the digital landscape!
I am impressed by the results-driven approach of BrixBull Digital Marketing Company. Their team goes above and beyond to understand the unique needs of our business and develops strategies that deliver tangible results. From optimizing our website to crafting compelling content, BrixBull's expertise has played a pivotal role in our digital success. I wholeheartedly endorse BrixBull to any business seeking a top-notch digital marketing partner
Frequently Asked Questions
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The Conversations dashboard currently supports Facebook Messenger, WhatsApp, Instagram direct messages and live chat. In the future, we plan to add additional channels such as Email and Telephone.
Yes, you can fully customize the Conversations dashboard to your business needs, selecting filters, arranging details and sorting conversations to enhance and streamline your customer service workflow.
You can filter chats by agent, channel, assigned or unassigned and chatbot conversations. This helps you to quickly and easily find the chats you need to respond to and improve your customer service response time.
Boost Your Productivity with your own GPT-4 ChatBot. Get Started Today.
Transform your Customer Service with Watermelon’s AI and GPT-4 Powered Chatbot Solution. Try it free now.